[Haifux] [HAIFUX Workshop] The Web Rant Workshop

[Orr Dunkelman]

As Dotan pointed out in the meeting, the problems are going to slowly
disappear, as both IE 9.0 is more "standard-friendly" and as more and
more people browse using their mobile devices.

At the same time, the more people complain, the faster the support
would come. So if a tech junkie would complain with prob. 10%, and a
non-tech junkie would complain with prob. 1%, then you can do the
math. We still matter. Especially in cases where we increase our rate
to 100% complaints.

The less non-tech junkies complain two things happen:
1. your complaint is more important.
2. the managers who know that only 1% of the population actually
complain, treat the complaints by the tech junkies as more
"representing".

Cheers,

On Mon, Apr 26, 2010 at 11:50 PM, Eli Billauer <eli at billauer.co.il> wrote:
> Orr Dunkelman wrote:
>
>> history shows that people approached
>> webmasters as individuals, and usually it did not succeed. Maybe
>> trying as a group would have a better effect.
>>
>>
>
> Since the event is now over, I'd like to share my opinion about the whole
> web compatibility issue: In short, I think it's a waste of energy. Not
> because it's hopeless, but because it's a war to be won with or without the
> FOSS community in it.
>
> In the past, non-IE users were mainly Linux users and otherwise geeks. I
> don't justify those who ignored complaints from us, but I can understand
> them. Such a complaint necessarily meant that the person complaining knows
> how to solve his or her problem (that is, install Windows and IE) but
> chooses not to. The fact that the site is defective is bad, but if it harms
> a very small group with some weird ideology about software. In particular,
> if the complaint included terms such as W3C, it's evident that it's about
> ideology and not getting access to the site.
>
> What is happening, is that Firefox is becoming popular. It's not a W3C
> compliance issue anymore, but a mass of angry users, some of whom aren't so
> technically competent. It's evident in the server's logs, and the complaints
> come from ordinary people. That's a whole different story.
>
> So what I'm saying is that the switch to compatible sites is ongoing, and it
> has nothing to do with us. I'm pretty sure that almost all non-compatible
> sites have an open project to fix it.
>
> I therefore suggest that we mind our own business, such as if we will have a
> usable GNU/Linux distribution in a few years, which feels like FOSS. That
> is, assumes that the user is intelligent enough to control his or her
> computer. If the current trend goes on, we'll find ourselves with Windows
> clones very soon, for better and for worse.
>
>  Eli
>
> --
> Web: http://www.billauer.co.il
>
>



-- 
Orr Dunkelman,
Orr.Dunkelman at gmail.com

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