The Situation With FOSS Library Documentation (Cont.)
- So with FOSS libraries, everything is a little harder (since you need
to read the source in order to understand the nuances of an interface).
- On the other hand, with FOSS, when you have a problem, you can almost
always find the answer in the source. With closed-source software - you
are stuck with the support.
- Sometimes the support of a proprietary product is really good - and
sometimes they need your source in order to help you - and you spend
hours and days in order to come up with a stand-alone demonstration of
the problem you're having.
- Personally, I prefer the poor documentation with the source code,
then the good documentation with having to wait for support coming
from across the sea (i.e. at least one working day to get the request
for extra details, and another working day to get the answer).
Originally written by
guy keren